Distinguished Traveller (DT) is committed to safeguarding your privacy online.
Please read the following policy to understand how your personal information will be treated as you make full use of our services. This policy may change from time to time.
We do not store credit card details nor do we share customer details with any 3rd parties other than for the purposes of booking with a holiday facilities supplier.
Distinguished Traveller (DT) collects information from our website or personally on the telephone. We also ask you for some information on our enquiry form and our passenger information form.
The primary goal of the Distinguished Traveller (DT) enquiry form is to collect enough information from you to provide details of our services and pricing policy.
When you are asked for personal information on the Distinguished Traveller (DT) enquiry form, you are sharing that information with Distinguished Traveller (DT). However, some activities will, by their very nature, result in your information being revealed to our facilities suppliers and data hosting company only for the purpose of supplying the correct information regarding your enquiry and handling your data correctly
Your information will not be shared with any third party without your written consent. It will only be used by Distinguished Traveller and its associated companies.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Distinguished Traveller (DT) cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Please keep in mind that whenever you voluntarily disclose personal information online for example in ads that you post or through email that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information.
Distinguished Traveller (DT) reserves the right to amend these general Terms & Conditions at any time. How we use your Personal Information is kept under regular review and changes are published on this page. This page was last updated on the date shown at the bottom of this policy.
We are a data controller in relation to the information that you provide us with. As a result, we are legally responsible for how that information is handled.
We will comply with the Data Protection Act 1998 in the way we use and share your personal data. Among other things, this means that we will only use your personal data:
We may process your personal data ourselves or through data processors who will process data on our behalf. If we use data processors we will remain responsible for ensuring that they comply with this policy and data protection law.
We will take every reasonable precaution to safeguard the personal information that you supply.
Distinguished Traveller’s data controller handles the data for Distinguished Traveller and is registered with the Information Commissioner’s Office under the Data Protection Act 1998; its registration number is ZA194046. You can get in touch with us in any of the following ways through this website contact form or phone or by sending a letter to:
Distinguished Traveller (DT)
Audley End Business Centre
This policy applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:
You can also withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. For more details please go to www.mpsonline.org.uk.
To withdraw your consent for live or automated calls from anyone you can add your name to the Telephone Preference Service which is maintained at this website address: www.tpsonline.org.uk.
You can also opt out at any time from communications via any of the methods described above by e-mailing us using the contact form. Please note that such opt-out will only apply to communications from those third parties with whom we have a business relationship. If you opt out this way, you may still receive communications from third parties with whom we have no relationship.
Social media and online
The information you give us may be combined with other information about you that is obtained from other sources. The combination is usually undertaken with a view to enhancing an existing database with more information. For example:
The consent you provided for any information you have previously shared with us or any third parties will be renewed at the time you give your consent for any new information sharing unless you indicate otherwise by contacting us.
Analysis and derivative data products
Sometimes your data will be used for analysis purposes or to build data products. In these instances, the information is aggregated and wherever possible anonymised in line with the Information Commissioner’s code of practice. Again, these products are of a marketing nature.
What is the GDPR?
The General Data Protection Regulation, GDPR, deadline of 25th May 2018 addresses the way many businesses look at, collect, process and use any personal data in their business.
GDPR aims to further protect the privacy rights and interests of citizens and replaces all data protection laws for EU members, including the UK’s own Data Protection Act (1998).
It is to ensure that all countries that trade with or within the EU process personal data in the same way and have similar and fair penalties for breaches in data protection.
One of the main changes is around the different legal premise for which data can be processed. There are six in all but for the purposes of marketing we are concerned with either ‘Consent’ or ‘Legitimate Interest’.
If a business decides to use consent it would need to have opt-in permission from all contacts. There is a move away from ‘implied’ consent to ‘explicit/unambiguous’ consent. Pre ticked boxes will be replaced by the active ticking of an un-ticked box or a ‘clear affirmative action’. ‘Distinguished Traveller (DT) already relies on this approach.
A business can also use the legitimate interest precedent for their direct marketing particularly where they would like to contact employees of Public/Private limited companies or local authorities with a B2B communication. In this respect they would conduct their marketing on an unsubscribe/opt-out basis. Distinguished Traveller already rely on this approach from the PECR 2013 regulations which are still in effect.
Distinguished Traveller (DT) processes personal data in line with GDPR because we do the following:
1) We are clear why we need data at the point of collection
2) We always use clear and concise language appropriate for the customer
3) We give customers control over their data. You are always able to decide whether to share your personal data with us or not
4) Under the GDPR principle accountability, Distinguished Traveller (DT) are able to demonstrate that we are GDPR compliant.
5) We will suppress or eradicate your data if requested to do so.
6) You can opt-out from further marketing communication.